Tell a Resident-Centred Story
Start with a summary that communicates your care philosophy, years of experience, and specialisations (e.g. dementia support, palliative care, lifestyle programs).
Back it up with metrics: uplift in satisfaction scores, reduction in incident reports, or improvements to resident engagement.
Structure Experience Around Three Pillars
Use these pillars to guide bullet points and ensure a balanced story:
Resident Outcomes
Highlight how you improved quality of life, satisfaction scores, or personalised care plans.
Safety & Compliance
Reference accreditation audits, infection control, medication management, and reporting accuracy.
Team Contribution
Demonstrate collaboration with nurses, allied health, families, and volunteers.
Rotate achievements so each pillar appears for every role where it applies.
Demonstrate Compliance Readiness
Compliance is non-negotiable in aged care. Keep a dedicated section for licences, checks, and training.
- List current police checks, NDIS Worker Screening, and vaccinations.
- Include manual handling, medication administration, and dementia care training.
- Reference digital systems you use (e.g. Lee Care, AutumnCare, Telstra Health).
- Show availability for shifts and flexibility for regional travel if relevant.
Mention experience with audits (ACQS, NDIS Practice Standards) and any improvement initiatives you contributed to.
Align the Rest of Your Toolkit
Ensure your broader job search materials reinforce the same strengths:
- Reference the same achievements in yourcover letter for a cohesive narrative.
- Update your LinkedIn profile with keywords like “resident-centred care”, “ACQS compliance”, and “family engagement”.
- Prepare for interviews with ourfollow-up templatesso communication stays professional.
When every touchpoint tells the same story, employers can confidently picture you supporting their residents.
